IE9 and mailto protocol

[Guest techrep43]

I'm helping a staff member in our office who is unable to call Outlook by clicking a mailto: weblink, Outlook never appears. He is running Win7Pro 32-bit and IE9.

When I go to Default programs > Set program access and computer defaults > Custom > Choose a default e-mail program, “Use my current e-mail program” is selected. If I select Microsoft Office Outlook > OK, then go back into the screen, “Use my current e-mail program” is once again selected. Not sure if this is how this screen is supposed to behave? Seems as if the change I’m making is not sticking.

Also if I go into Default Programs > Set your default programs > Microsoft Office Outlook > Choose defaults for this program > the MAILTO protocol is set for Outlook.

Is this a known bug?

Hank Vare

 

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