How do I remove Lhoot pop ups (mainly saying they are surveys)? MSE removed the virus but it's...

[Guest lzeb]

I was on the Warehouse clothing website when a survey popped up, I completed a questionnaire and since then I have been inundated with unwanted pop-ups asking me to complete surveys.

 

I realise now that the original pop up was a virus, so I researched options for security and discovered that Microsoft offer a free anti-virus software for genuine microsoft customers. It located the virus through a full scan and once complete it had found and removed the virus, however it has since returned.

 

I only got my laptop for Christmas and it's proving to make my experience almost unbearable.

 

Does anyone know why this virus came back and have any idea of how I can remove this virus for good?

 

Thank you.

 

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