Office 2010 x64 - There is no email program associated to perform the requested action.

[Guest Bostjan Cvelbar]

Greetings!

 

Win7 x64 & Office 2010 x64 professional with SP1. When we try to send mail using 3rd party program a message appears:

There is no email program associated to perform the requested action.

Please install an email program or, if One is already installed, create an association in the Default Programs control panel.

If we do this in x86 version it works like a charm. I did a lot of Googling&Binging, but no sucessfully solution found yet.

1. I checked in WIN7 default programs that Outlook is set up as a default program.

2. Downloaded MicrosoftFIXIT (http://support.microsoft.com/kb/813745), not solved the problem.

3. Tried this 3rd solution and still not working:

 

Run REGEDIT and goto:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]

Right-click and create a new key called Outlook64Bridge

Then right-click Outlook64Bridge and create two keys under it DLLPath and DLLPathEx

Find the 32 bit version of the file MAPI32.dll and assign the whole qualified pathname to each key, mine were:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPath

"D:\WINDOWS\system32\mapi32.dll"

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPathEx

"D:\WINDOWS\system32\mapi32.dll"

 

Then go back to the root key name and show the default client as Outlook64Bridge

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

"Outlook64Bridge"

 

ANY OTHER SUGGESTION? I would like to avoid unistalling x64 version of Office in our company. That would lead to uninstall 50-60 pc's.

with best regards,

bostjanc

 

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