"Your Order is in Review Status" error - Microsoft HUP program - for the order CNL109800201...

[Guest AnilDubey]

I am getting following error and does not seem to be getting any help from Microsoft support team.

"Your Order is in Review Status" error

I order Office 2010 via Microsoft HUP program -and order# is CNL109800201 .

Called Microsoft support team and was told that someone will review and get back to me (case reference# 1173296161).

Next day received an error message and was told that credit information was incorrect. (This is wrong because I can even see the hold of charged amount in pending transactions). I use the same card for everything and all other transactions work fine. There is no issue with the entry of the card. I tried a different card but same problem

Please help.

 

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