Printjob with wrong username from Outlook 2010

[Guest Erwin-MSDN]

Hello,

We have the problem in Outlook 2010 (on two workstations) when we wan't to print an email the username of the printjob is changed to an domain administrator. So when the user who prints the job is called "robert" and the domain administrator is called "sysadmin" the username of the printjob is changed from robert to sysadmin.

When we print the same email for the second time (when it's still opened on the computer) the username of the printjob is not changed. So when the the user who print the job is called "robert" the printjob still have the username "robert".

When we print from other applications or Word 2010 and Excel 2010 we don't have this problem. Also when we do a quickprint of an email in Outlook we don't have this problem.

Normally you don't see a problem in this, but because the people are sending password protected jobs they don't see the job under there own username. When they entering there own password for the job (with the wrong username), the job is beginning to print. When we look at the printqueue while sending a printjob the username is the right one, but on the printer we see a domain administrator username.

Some information

We have two X64 workstations with Windows 7 x64 and Office2010 installed on it. Our printserver is a Windows Server 2003 R2 with SP2. There's a printer (xerox machine) with the x86 and x64 driver of the same version installed on it. The people in our company send protected jobs and also unprotected (normal) jobs to the printer. Our Exchange server is a Windows Server 2008 R2 SP1 with Exchange 2010.

Somebody have an solution for this?

Problems don't exist. There's always an solution.

 

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