wrong 6 digit verification code

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<span style="color:#cc0000; font-family:Verdana,Arial,Helvetica; font-size:11px; line-height:16px">This is the error message I keep receiving when trying to install office home and student 2010 onto my new lap"color:#cc0000;font-family:Verdana, Arial, Helvetica;font-size:11px;line-height:16px;"></span>

<span style="color:#cc0000; font-family:Verdana,Arial,Helvetica; font-size:11px; line-height:16px">Please re-type the characters exactly as shown; the characters entered do not match the characters in the picture. Please try again.</span>

<span style="color:#cc0000"><span style="font-size:11px; line-height:16px"></span></span>

<span style="color:#cc0000"><span style="font-size:11px; line-height:16px">I am entering the correct 6 digit code and don't know what else to do, please help.<br/>

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