security update for widows xp won't install (KB2686509

[DaMan]

It's been over a week and after spending hours on here I am no closer to a solution.80% of the stuff I'm reading is over my head the other 20% does not apply.I have not remapped any keys,I have no maleware, no virus no spyware.I don't need to defrag,empty

cache and have plenty of free space. I also didn't get a error code. I have never had this problem before with an update and doupt it has anything to do with my PC. So how do I solve this and how will it effect any other updates that are in the works. I also

downloaded the update and tried to run it from my desktop and was told I don't have permission to update windows XP and to contact administrator. I am the administrator. I tried it again a different way and got the message :Setup can not continue because one

or more prerequisites required to install update failed .For more details check the logfile.Well here is the logfile and it's all greek to me. Ready to give up ...Kinda sad that microsoft doesn't step up to the plate with help but rather relies on kind hearted

people in a forum.

 

[KB2686509.log]

2.406: ================================================================================

2.406: 2012/05/10 20:52:45.109 (local)

2.406: C:WINDOWSSoftwareDistributionDownload3438087687b5dd8accc81e44f72f02e7updateupdate.exe (version 6.3.13.0)

2.438: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

 

2.438: Failed To Enable SE_SHUTDOWN_PRIVILEGE

2.438: Hotfix started with following command line: -q -z -er /ParentInfo:2d113f9234bd5b4d82ad022efd56d039

 

2.438: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

3.813: Return Value From IsMachineSafe = 0

3.813: IsMachineSafe returned 441092

3.813: Fist Condition in Prereq.IsMachineSafe.Section Failed

3.813: Condition Check for Line 1 of PreRequisite returned FALSE

3.844: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

3.844: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:windowsKB2686509.log

3.860: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

3.860: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:windowsKB2686509.log

3.860: Update.exe extended error code = 0xf0f4

3.281: ================================================================================

 

 

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