Guest NewsBot Posted May 21, 2012 Posted May 21, 2012 My Windows Vista Home Basic shows that my Product Key is in use (the Desktop has the message that "This copy of Windows is not genuine". I cannot activate it (reactivate...I purchased the computer new with Windows Vista Home Basic pre-installed 4 years ago) and get code: 0xC004F050. Last week I spent 3 hours on the phone with a Microsoft Customer Service Rep. who tried everything he could through remote access. Even 2 different new Product Keys didn't work, nor did using the Clean Installation from the 3 webpages I was advised to try. Is it possible my product key was stolen (online, I'd assume) and being used by someone else??!! View this thread Quote
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