Guest NewsBot Posted May 23, 2012 Posted May 23, 2012 Hello, I keep trying to install .net Framework 4 and it keeps coming up with the following message: .NET Framework 4 has not been installed because: HRESULT 0xc8000247 I have tried numerous times with the same result. I also am unable to get windows update to update my machine at all. I ran the Microsoft Genuine Advantage Diagnostic Tool and came up with the following result: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: - -HFPYD-TP34V-8B9XJ Windows Product Key Hash: vgPvnP5nDzfzIrOpi8Xg2HMw3oc= Windows Product ID: 00359-OEM-9801872-19348 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional Plus 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{FAF28C1A-A27E-495A-8858-EF07F8783EE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey> - - - -8B9XJ</PKey><PID>00359-OEM-9801872-19348</PID><PIDType>8</PIDType><SID>S-1-5-21-612330498-3168683927-2105089579</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>1AB83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>52211DF14E7ED86</Val><Hash>eI5GFGia3PJbsVdMYxU1aBMqiKU=</Hash><Pid>89409-707-1191745-65062</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-018-719348-02-1033-7600.0000-2702011 Installation ID: 021326147440756046311422222402909180533503050062964256 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 8B9XJ License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 5/23/2012 12:53:04 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAonZ6gSB1CIX4c0LI+PkAa6TABNbYtVxd OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS APIC1654 FACP ACRSYS FACP1654 HPET ACRSYS OEMHPET MCFG ACRSYS OEMMCFG SLIC ACRSYS ACRPRDCT OEMB ACRSYS OEMB1654 GSCI ACRSYS GMCHSCI AWMI ACRSYS OEMB1654 SSDT DpgPmm CpuPm I am unsure of where to go from here, and am needing to install .NET Framework 4 for a program I need to run. Thank you, and i look forward to your responses View the thread Quote
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