My dell laptop is not booting after it has showed an error

[Guest NewsBot]

hi,

     My dell laptop (Inspiron N1050) met with an unknown error while I have been working with  word. It stopped working immediately and switched off. When I switched on again I got the message under the title

<b>Windows error recovery</b>  " Windows failed to start. A recent hardware or software change might be the cause". I also tried the available option ' Launch start up repair' and starts windows normally' but both failed to work. I had a call with dell support

and they asked me to do some tests with the system. finally they told me they don't see a problem with the hard disk. While the system starts it shows a spark of blue screen appears.   Anyway  I could recover my data with data recovery software. Warranty period

for the system is now just over.

 

 

My questions are that request answers ....

 

 

1. Is the hard disk damaged? 

2. Can I reinstall the previous licensed windows7 OS version using the product key? (what are the options for reinstallation). I don't have an OS CD as the dealer has not supplied the Windows CD while I purchased the laptop. 

 

 

Please someone help me

 

 

thanks

 

 

Jubin Jacob

 

 

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