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Excel AppCrash when opening an Excel file


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Hi,

I run into this appcrash problem when I opened an Excel file using Excel 2010. FYI, the file is about 50KB and contains standard, no fancy data. The error shown on the PC are as follows:

Problem signature:<br/>

  Problem Event Name: APPCRASH<br/>

  Application Name: EXCEL.EXE<br/>

  Application Version: 14.0.4756.1000<br/>

  Application Timestamp: 4b9c08e8<br/>

  Fault Module Name: hpz3r5k2.dll<br/>

  Fault Module Version: 61.72.244.0<br/>

  Fault Module Timestamp: 46832f41<br/>

  Exception Code: c0000005<br/>

  Exception Offset: 00046a38<br/>

  OS Version: 6.1.7601.2.1.0.256.48<br/>

  Locale ID: 1033

Additional information about the problem:<br/>

  LCID: 1033<br/>

  skulcid: 1033

Read our privacy statement online:<br/>

  <a href="http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409">http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409</a>

 

Could somebody please help? I've already disabled all COM Add-in but the error keep popping up.

Thank you.

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