Received a call from company saying they were from Windows? (www.smartguyssupport.com) are they a le

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Received a call from company intially saying they were from Windows? Stating we have dangerous issues on our laptops that could cause them to crash,having been passed from the original female caller (had an Asian Accent but using English Names) to a tech guy again Asian but said his name was Harry Parker.Harry explained I should look in "msconfig" at the services section to see how many programmes had stopped working, stating that our access and passwords could be taken. He said it would take them about two hours to rectify the problems, he then moved on to transfer me to their website, www.smartguyssupport.com and then said he needed me to complete an application and requested a fee of £154 payable by Credit or Debit card to rectify our problems, he said the service would have 2 year tech service support. We have had similar calls like this previously, we don't trust them, can you advise if they are legitimate?I have reason to believe that although their site has UK phone numbers etc., they could well be operating from India or an Asain Country?Please can you help, we feel they have accessed our computers and are turning off and stopping programmes etc., on a regular basis I'm having to go into "msconfig" to reinstate (ENABLE) many of microsoft programmes.RegardsMike & Joy Cross

 

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