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Guest TT450
Posted
I've heard Demon is having a terrilble turn around times. All these guys are buddy buddy from the org and everything so they won't let you talk the truth about a builder, but there's no excuse for your wait man. Any quality builder would have it done or would have you satisfied!
Posted
Must be doing a great job. Swamped with work. That is great in this economy

http://450rhq.com/data/MetaMirrorCache/92ac89484251c63d73340458b54ac18b.jpg

By alanbmx at 2012-04-16

Posted

5 months and counting for my carb now... and I guess I should consider myself lucky that it's not a whole motor being done. No communication whatsoever from them.

 

I don't care how you see it, to me this is just unacceptable.

Posted
Must be doing a great job. Swamped with work. That is great in this economy

 

I will tell you this man, its not your stuff there so you don't understand. This is a JOKE!! His customer service is so bad! Ok maybe he's getting swamped, think about it this way,,,All those people that are handing there stuff over to him are going to get this crappy but customer service like me and 450 here, and a few other people I know, and guess what There going to go and tell other people how there experience was with him intern he starts loseing all theses potential customers .....

Posted
I get where you are coming from, I would want to know when it is going to be done too

http://450rhq.com/data/MetaMirrorCache/92ac89484251c63d73340458b54ac18b.jpg

By alanbmx at 2012-04-16

Posted

:rotflmao:

Two things I love in life.. Bitches & haters, this thread has both

 

Sonny

 

:nutkick: :rotflmao:

http://450rhq.com/data/MetaMirrorCache/92ac89484251c63d73340458b54ac18b.jpg

By alanbmx at 2012-04-16

Posted

Believe me when I say I never thought I would be posting stuff like this about Demon. I really liked the guy from what I could tell on forums, but now it's to the point where I don't know if his company went belly up or what. The guy cannot be reached at all!

 

If he is sooo busy to let his customers in the dark for so long then That tells me he bit off way more than he can chew. (or we've been scammed :S)

 

Imagine waiting 6 months+ for parts and then there is a screw up... how long do you think it would take for it to be resolved?

 

Some small time racers/riders just can't afford to be jerked around like this. I hope he straightens his stuff out before his customer service drags his building reputation down the toilet too.

Posted
Believe me when I say I never thought I would be posting stuff like this about Demon. I really liked the guy from what I could tell on forums, but now it's to the point where I don't know if his company went belly up or what. The guy cannot be reached at all!

 

If he is sooo busy to let his customers in the dark for so long then That tells me he bit off way more than he can chew. (or we've been scammed :S)

 

Imagine waiting 6 months+ for parts and then there is a screw up... how long do you think it would take for it to be resolved?

 

Some small time racers/riders just can't afford to be jerked around like this. I hope he straightens his stuff out before his customer service drags his building reputation down the toilet too.

 

You hit that dead on the head man!

Posted
there are lots of people on here that know morgan personally and that support his business. So, they will do what they do on the org and try to help morgan and make him look good as if there is no real issue with the CUSTOMERS here! These guys have been waiting and waiting and can't even reach Demon at all. There's no excuse for that. So, let's not back up morgan juts because you know him. This isn't the org. alan, you're not in the same boat as these guys so when you say business must be good, phhhfffftttt, not if you're a customer!

 

to the other guy who hates bitches and haters. are you misunderstanding that this guy hasn't heard from the builder at all? there is a point to this thread and that is to share his own personal experience and right now it's nto good.

 

morgan has been over rated by these dune guys for years. they whine over on the org about why he got banned. now over here he runs the show, yet his business practices are not up to par apparently. sure maybe he can build the most powerful drag duner, but he obviously can't keep up with the work load, or else he is just having problems trying to run the business, either way, i'll send mine to the local guy.

 

:owned: You and 450r just drove the point home....Thanks

Posted
Morgan has always treated me great. I am sure morgan will get you taken care of. He has done quite a few jobs for me and always been great.
Posted

Ok guys I finally got ahold of Morgan....I am going to to forewarn you, I am not very good at rexplaining conversations.

 

I called up kenz cycle, he took a message from me told him my name and number, he seemed to immediately knew what motor was mine without me saying anything. Any way he told me he would be sure morgan would get back to me. He called back twice the same day but I had to work. So I called back today got Ken, asked for Morgan, he said yeah let me go snatch him for you. He answered the phone and he's like who is this..And I'm like Alec Popp, he's like I owe you a BIG apology man! I said yeah you do....So went on about how moving and customers not paying him have been really messing him up for the past 3 or 4 months. he has lost track of a few things and so on and so forth. He then told me that he has hired another full time guy and a part time guy to help get crap caught up. He said this is not usual for us to be like this and I don't want our business rep to look like crap and have these bad turn around times and thats why I hired these other people. he also said that we are not walking off with peoples money either. Now I guess he just finished the motor that was a head of mine and he's going to get that in the dyno and get that one done, "and the latest latest latest latest latest time I am going to have your motor done is going to be fri or sat so I can have it shipped out monday" He said i owe you and you don't have to worry about shipping Lets just say shipping is going to be pretty hefty bill lol. "I know this has been not a good deal and this is not how we usually are."

Posted
Still sounds shady to me. There's always time to answer a 5 minute phone call. Especially if he hired other people. Sounds to me like he just told you what you wanted to hear. Although, in the end you did get a free shipping bill which will hurt his pocket a little bit. And at the same time you can't bug the guy too much or he'll just want your motor gone.

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Posted

I got an email from Morgan telling me he was sorry for the delay and miscommunication from him... he's sending the carb with work and shipping free of charge.

 

I'm glad he's doing his best to rectifie the situation. I hope he's finally catching up to his work load.

 

 

 

Thank you Morgan! for doing your best to make my situation right.

Posted
Still sounds shady to me. There's always time to answer a 5 minute phone call. Especially if he hired other people. Sounds to me like he just told you what you wanted to hear. Although, in the end you did get a free shipping bill which will hurt his pocket a little bit. And at the same time you can't bug the guy too much or he'll just want your motor gone.

:secret:

  • 4 weeks later...
Posted
You ever consider that maybe Demon did that to your engine before they shipped it? Just sayin..

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Motul

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