Restaurant etiquette 101

[persephone]

lords, lords, lords baby...

 

we're both from the greater new orleans area. YOU, however, are from kenner, a place i hope has been washed away from the earth after katrina.

 

you make me sick. two weeks after the biggest natural disaster to hit our home and you're bitching about SERVICE IN A FUCKING RESTAURANT?! why don't you whip up some home-cooked meals instead of blowing much needed money in restaurants? what is your weight? why do you need ranch with everything? do you realize you perpetuate the dumb asshole attitude of new orleanians?

 

have you ever EATEN at commander's palace? galatoires? windsor court? you lived in one of the culinary havens of the nation and you chose APPLEBEES? damn girl, you must be a loser.

[Big Momma]

She's an animal. I can just picture her frothing at the mouth with a hot burger in front of her without mayo. I NEED MY MAYO, BRING ME MY MAYO!!! I NEEDS ME SOME CONDIMENTS to suck down this disgusting food (that I consider delicious) while I evaluate your every move.

[Lords]

Big Momma

You don't even consider "sorry" enough, you want the servers to be SO SORRY!!!

That is ONLY for HUGE mistakes, NOT just forgetting some condiments. I will except just a "Sorry" for small mistakes, such as forgetting a condiment or the wrong soft drink.

 

Spend those two minutes feeling sorry for the server

HELL NO. One time I had a waiter at Dennys tell me "You might want to remind me" when I ordered 2 sides of butter and 3 sides of syrup. I told him "WHY wouldn't you remember?" He did write down my order, so I don't get WHY he was writing it down then? It's the SERVER'S job to remember EVERYTHING I ordered. That server won't be getting 20% for forgetting something, that AIN'T happening. I am PAYING, in my tip, for someone to remember my COMPLETE order, BY GOSH, REMEMBER IT. If they don't, they should at least say their sorry. They will get more tip if they do, unless they take like 10 minutes to get it to me, then those are just words. Actions speak louder than words. That server at Dennys got around 15% for him WASTING MY TIME TELLING THE CUSTOMER(which was me) THAT I NEEDED TO REMIND HIM. The NERVE of that waiter, when it was HIS job to remember my order, NOT MINE to have to remind him. There was NO WAY I was going to give 20% for that LAZY ASS ATTITUDE, because he didn't want to take TIME TO REREAD THE ORDER HE WROTE DOWN. If the server can't take less than 30 seconds to make sure the plate of food matches the order that was written down, then that server doesn't deserve a good tip if they are going to be that LAZY, unless by pure luck it comes out correct, then I'll never know if they were too lazy to reread the order.

 

It isn't MY responsibility to have to RESTATE my order over and over. It's one thing, if while he's taking my order the first time around ask me to repeat something, but, he wrote down that I wanted 2 butters and 3 syrups, so since he did get the order written down, there should NEVER be a reason to have to repeat something later, after he left from taking our order. If the server isn't sure, that server should ask as the first time around, when the order is being placed. I shouldn't have an interruption with who I am with about my order again later. ANY doubts or questions about the order should be dealt with at the time of order, unless, the restaurant is OUT of a product, that's COMPLETELY DIFFERENT. One time we ordered a brownie ice cream dessert at Bennigans. The waitress came back a couple of minutes later telling us they were out. That's a REASONABLE interruption. It isn't reasonable to interrupt customers for an order that has been taken already. For example: The waiter at Chilis that asked me a few minutes AFTER I ordered "Did I want lettuce and tomatoes?" He was wrong, because he didn't write the order down. I had ordered lettuce and onions ONLY. That's an unnecessary interruption, because he should have gotten it right the FIRST time around when I placed my order. It is unreasonable to have to customer remind the server of something that was ordered, when the order was placed. Remembering the complete order is NEVER the customer's job, it's the wait staff's job.

 

She's an animal.

I don't see ANYTHING wrong with enjoying foods with condiments, NOTHING. Lots of people like ketchup, that's a condiment. Lots of people like ranch, just like me. So stop with this name calling, are you 2 yrs old? We are all animals anyway on this earth technically.

 

persephone

why don't you whip up some home-cooked meals instead of blowing much needed money in restaurants?

Actually, we haven't been to a sit-down restaurant since Katrina. We have eaten home stuff. I have been eating more frozen foods such as hot pockets or frozen pizzas. We don't have the money right now to eat out spending almost $50 at Chilis, because the future is uncertain about jobs. For instance, I have been laid off, so my future is uncertain, but we have to go back to Houston for a few weeks or a month for my husband's job. We evacuated to Kenner for Rita for now.

 

What is your weight?

91lbs. I am 5'0".

 

Why do you need ranch with everything?

I don't eat ranch with everything. I like it with fries, cheese sticks, and salad. It taste SO good to dip them in the ranch. I think even dipping a piece of bread in ranch is good.

 

Have you ever EATEN at commander's palace? galatoires? windsor court? you lived in one of the culinary havens of the nation and you chose APPLEBEES? damn girl, you must be a loser.

I don't like fancy restaurant food. I am NOT a loser, just because I don't like fancy food. That doesn't make me a bad person, just different. They end up giving you a small portion and it is very expensive, way more than Chilis. I got way more food for my $25 appetizer(at the fancy restaurant) at Chilis, than at the fancy restaurant I ate at. Chain restaurants have MUCH, MUCH, MUCH, BETTER tasting food than that fancy crap. I HATE that type of food. I am not much into steaks. I will eat one once in a while, but it's really not my thing. My husband loves steaks, I think they are ok. I MUCH rather hamburgers, ribs, cheese sticks, ranch, salads(covered in ranch), chicken sandwiches, and fries than that fancy stuff in fancy restaurants. I just don't like that type of food and for the price you pay at those restaurants, you can eat at a chain restaurant 2 or 3 times or more even for the price you pay for that 1 time you eat at a fancy place. I'd rather have MORE times to eat and enjoy good food, than have the crumbs wipped off my table and have the fancy service. I don't need service that fancy. I remember when my husband and I went to a fancy place, the wait staff went with a knife to wipe off the crumbs. I think that's a bit extreme and in a way an interruption just for little things like crumbs. If I don't enjoy the food, what's it worth then, even if the service is great, if the food isn't, it's not going to be very enjoyable?

 

For instance, my husband and I HATE Chevy's Fresh Mex. Neither one of us liked the food there or the drinks. We went once in 2001 and never stepped foot in the place again. We had great service, just the food was disguisting to us. So, the FOOD is the MOST important reason we go to restaurants, usually that is what makes people go to the restaurant. The bad service may keep away customers that do like the food. If the food isn't good, then WHY go?

 

Do you realize you perpetuate the dumb asshole attitude of new orleanians?

I don't get WHY are you so mean? You keep being mean to me and I haven't done ANYTHING to you. From your very first posts, you said you'd spit in my food. HOW mean is that, you know? I wouldn't do that to ANYONE, because I am a nice person? I wish eveyone in this world could be nice, you don't seem to be one of those people that are nice.

 

YOU, however, are from kenner, a place i hope has been washed away from the earth after katrina.

How MEAN of you to say that about INNOCENT people. I don't hope that Harahan has been washed away, even if that is where you live. You are a really mean person to say that. What if it was you that had a home that got washed away? I don't wish that on ANYONE, not even you.

[persephone]

lords.

 

by home cooked i meant home cooked, not frozen foods. hey, how about this: when i get back to NOLA i'll cook you something from scratch. and you'll see how inexpensive and delicious it is, and how much of an accomplishment it is to have something delicious come from your own hands.

 

i'm not a MEAN person just because i hate a certain place. i hate kenner. i hate all the restaurants there, too. i ate at mama rosa's on williams and it was terrible. i ate at brick oven cafe at the intersection of veterans and williams and that was even worse. so, maybe me joking that i wish it were washed away is supposed to be taken with some tongue in cheek attitude? or are you capable of that?

 

me saying i'll spit in your ranch was half true, half not true. i'm professional. as much as people piss me off i would never do anything to someone's food. i averaged $150+ a night at the place i worked at before the hurricane (and this was a CHEAP place, family style at that). that was because of the service i bestowed upon customers, customers who weren't as nitpicky as you (seriously, i have NEVER heard of someone getting pissed off about the intricate semantics of refills), and just providing a good dining experience. if you hate these restaurants, why go back? especially when in new orleans, there are so many other choices. maybe you just have a lot of free time.

 

i don't see how working at a donut shop makes you the god of service. did you work at tastee donuts? trust me, i've been there, and it isn't exactly table service, or counter service even, at that. come work where i work, or any restaurant at that, and i will show you come hard work, busting your ass. and then see how you feel about how serving should be.

 

all your complaints about servers are null and void until you actually do it for yourself.

[Big Momma]

First of all Lords, you don't "except" an apology, you accept it. Your spelling is atrocious and tells a lot about you.

 

If my culinary tastes (or brain) ever took a dive and I actually ate at a Denny's, I would certainly not be offended if the server asked me to remind him of something. These poor people are serving the masses of trashy people that actually consider what they serve up to be food, probably making less than $50 per shift.

 

You can certainly cook for yourself. Get a head of iceberg lettuce and drench it in ranch dressing. Get some Mrs. Paul's fish sticks and marinate them in tartar sauce. Voila! White trash dinner is served.

 

Spare yourself the few pennies that you call a tip and spare humanity the spectacle of condiments dripping from your chin.

 

You hate fine dining because there's not enough food and they want to get the crumbs off the table? The food tastes funny? You loser, the food tastes funny because it's fresh and cooked well, eating in a civilized fashion means not having crumbs on the table if you have somebody to clean them up, and that's service. And the serving sizes at fine dining establishments aren't meant for a ravenous animal drooling for more food.

 

Get out to a real dining establishment and get some class.

[angie]

If you live in NO, why eat at Chili's? Garbage. Eat some real food. If I lived down there, I would definitely be eating something other than chain food garbage. If you consider their food good, you have a pretty pathetic palate. Their food is disgusting.

[Lords]

persephone

If you hate these restaurants, why go back?

 

Because I LOVE the food and drinks. Like at Chilis, I LOVE the margaritas, ribs, and hamburgers a LOT. The service IS sometimes very good. The service is sometimes NOT good. If I take it home, it will get cold, because closest one is on Veterans, which is a bigger drive than let's say the Applebee's on West Esplanade for me. The Applebee's is like 2 minutes away, but I find the food not as good. I like Applebee's, but I MUCH rather Chilis. I will go to Applebees once in a while. Applebees got rid of a dish I loved, that had NO condiments to deal with, "Blackened chicken fettucine." I miss it.

 

Did you work at tastee donuts?

 

No, I worked at a donut shop in Covington, which WASN'T Tastee. I worked there off and on between 1998-2002. Jan 21, 1998 - Aug 1998 -worked at the donut shop. I went to Nursing school for a semster and a half. I had to withdraw or I'd fail. So, I sat out from March-Aug 1999, which I worked at the donut shop. Aug 1999- Nov 1999 withdrew again, this time it was harder because I was at a different school and I didn't have a choice. The reason is because the associate degree program for RN's was going to be the last year that LSU medical center had this program(it's called LSU sciences center I think now). I had transferred to Delgado where they accepted 120 students instead of 27 at LSU medical center. Anyway, I did worse, it was harder at Delgado than a regular college. So, then I worked from Nov. 1999-Nov. 2000 and went back to school at the vo-tech school for computers. I only worked during the holidays. They'd ALWAYS take me back, EVERYTIME, because I was dependable and I did my job. Even the owner, said to another worker during my lasts times working there "She's the best", as he was talking about ME.

 

I don't see how working at a donut shop makes you the god of service.

 

I NEVER said I was perfect. I NEVER said that everyone feels the way I feel, because they don't. I do, feel, most people don't like to wait for things or don't like when their order gets messed up. I feel that is a TRUE statement. Some people don't care if they wait, which I know that. I am just saying, I DO care if I have a long wait or if something is missing that I have ordered. I NEVER said my service would be good to everyone. For instance, I read on a site this weekend that some people were waiting 45 minutes for their food. They stated the tip went down a notch for that, but went up a notch for not asking for a water refill. I would, personally, go down a notch for just pouring without asking. I NEVER said my thoughts on service is perfect, but I do feel it sucks when you get your complete order wrong and you don't even get 1 "I'm sorry". Also, if you get overcharged, that the server doubts you AUTOMATICALLY and feels THEY are perfect that they didn't make a mistake. Like the server that charged me for a house salad without an entree, instead of with an entree, which was $1.51 overcharge. She doubted me RIGHT AWAY instead of being nice. She stated when I asked her "Why is the house salad $3.50?", that "It's whatever is in the computer." The appropriate and nice way to do it, would have been to INVESTIGATE it, BEFORE jumping to conclusions that it's the customer's mistake. I KNEW what I read on the menu, so I knew the bill amount was wrong. I feel she could have just said "Let me see", instead of a NON-CARING response as she did.

 

Big Momma

I would certainly not be offended if the server asked me to remind him of something.

 

You have a right to your opinion. I just don't understand why you'd want to be bothered with repeating your order and think that, that is good service? That's average service, not 20% in my opinion. I just feel NO ONE should have to repeat their order 2 or 3 times. I remember one time at Wendy's when I was a teenager or so, my mom and I got 2 hamburgers a certain way, it took the people 3 times to get it right. It was SO, SO, irritating to have to repeat your order 3 times. I feel if a customer has to remind the staff after placing the order, that just makes the server look stupid. The server did write my order down, so WHY BOTHER writing it down, if it's NEVER going to be REREAD, it did NO GOOD? By me stating "Why wouldn't you remember?", it made him remember, because he did remember everything. A customer shouldn't have to remind the server if the order has been placed. If you feel that way that you don't care if you have to remind the sever, more power to you. I just think MOST people would be irritated with REPEATING part of their order again. This is just the way I see it. I feel it's the SERVER'S job to take down the order, so there shouldn't be a need to remind the server. MOST people eat syrup and butter with pancakes. So, it shouldn't have been too hard to remember at least a couple of the syrups. I actually didn't use the third one, but I wanted to make sure I had enough. My husband ended up using part of the third one. I love my pancakes, eggs, and bacon drowned in syrup. It's SO good to me. This doesn't make me a loser, just DIFFERENT. You have your opinion about food and I have my opinion. You're not a loser, because you don't have the same taste in food as me. We just have DIFFERENT opinons. I happen to NOT like fancy foods, obviously you do. That doesn't make someone a loser, just DIFFERENT.

 

angie

If you consider their food good, you have a pretty pathetic palate.

 

 

See, you are doing it too. Just because someone doesn't like the same foods you do, doesn't mean that is a BAD thing. It is just DIFFERENT. I LOVE Chilis.

[angie]

No. The quality of their food SUCKS. Period. Not what I consider "good food". I go to places like that if there's nothing else open. Not because it'll be a good meal.

[skategreen]

Ooooooh...a restaurant thread!

 

I don't go out to eat often simply because I'm the most finicky person on the planet, and I can't stand to go out and pay 5X for a meal I can make more to my liking, at home.

 

However, there are things I love to go out for, and I'm one of those who find a place I like and order the exact same thing every time I go there cuz that's what I'm going there for!

 

I've met some lovely lovely wait staff who simply seat me, smile, and bring me my order. These are the gems.

 

I'm appalled at the manners used by others to place orders. I am unfailingly polite, "may I please have..." "yes, could you please bring me.." "and I would like to order...." "Thank you, this is quite nice, could you also bring me..." This is ingrained and I could no more change it than turn bright orange.

 

I've had my share of disappointments, and I wanted to tell y'all a fun way to handle things.......

 

In Western Canada our burgers are "all dressed" and here in the states I have to order mayo, relish, and mustard or the burger is just naked....these are often late or forgotten. There I am, with my open faced charbroiled burger cooling as I wait forever...whilst my American dinner companions nearly complete their meal... I have a solution for this...

 

Also, At times I've had an order forgotten, taking forever, or served half complete. Wait wait wait...look around, "I wonder where my server is?"

 

I go look for my food, or my waiter. I go straight to the kitchen, through the doors, and start looking around. The consternation is wonderful. When someone flies over aghast, I start explaining the problem - "oh, I just ordered my meal about 30 minutes ago and I wanted to see if maybe it was in here somewhere"... "Hello, I'm just looking to rustle up the condiments I ordered because my burger has been waiting for such a long time..."

 

"Have you seen my waiter anywhere? I really need to get ...."

 

I don't sit on my arse and wonder. I go hunting. It gets the job done!

[Big Momma]

Lords, I'm sorry but you're still pathetic. To most people a few minutes here or there aren't a big deal. They are human beings, those people waiting on you. They're not only waiting on you, but several tables at the same time. They aren't perfect and they certainly don't have to kiss your ass if they forget something as stupid as 3 containers of syrup or ranch dressing. Who the hell eats that way anyway? Is your time so precious that speaking a few extra words is a bad thing? Do you have someplace pressing to go after these trashy meals?

 

And what is 20% of a meal at Applebees or Chili's, $8-10? You seem to sit there and count pennies, taking off a percentage of a cheap food bill. Isn't your time worth more? Don't you have anything else to do during a meal outside of the home than to count your server's steps?

 

Just sit back, relax, enjoy your "meal" out and chill out. You're wasting your life worrying about stupid shit, and you're terrorizing the poor servers that have to deal with you. Throw a burger on the grill and spare the world your idiocy.

[angie]

Two butters and three syrups? Nasty.

[Lords]

Big Momma

They aren't perfect and they certainly don't have to kiss your ass if they forget something as stupid as 3 containers of syrup or ranch dressing.

 

The server SHOULD apologize and it is stupid to you, because it's NOT YOU that's waiting for it, so OF COURSE you don't care. I ONLY enjoy my pancakes, eggs, and bacon with A WHOLE LOT of syrup and some butter or margarine. So, it's NOT stupid, it's what I want, and since I am the CUSTOMER, I SHOULD be able to get what I want with my food, otherwise WHY eat there if I am not satisfied with the food? I am TIRED of servers forgetting what I ordered. I like food at restaurants BETTER than home cooked food, that's just my preference. I also like to eat my food hot, so getting the food to go, is not what I want to do.

 

http://www.complaints.com/complaintofthedayoctober192000.1.htm

 

http://www.complaints.com/january2003/complaintoftheday.january6.1.htm

 

These customers didn't like waiting, did they? MOST people DON'T like waiting for things. YOU'RE WRONG about that.

 

Taking off a percentage of a cheap food bill. Isn't your time worth more?

 

No, I think, at least before I got laid off, I felt my hard earned money is going to go to servers that DESERVE it. $55 is not cheap for 2 people. Honestly, we could eat for $20 if we wanted to with no alcohol, no desserts, no appetizers, and we could order the cheapest things on the menu. The hamburger at Chilis is $5.99, the soft drink is $1.99, which is around $8.00 without tax. So multiply that times 2 and you get around $16.00, with tax would probably be around $20. THAT'S CHEAP. The tip on that at 20% would be around $4.00, depending on the taxes. So, don't say we are cheap, because we aren't. We spent on every friday either around $40-55 usually. That's expensive for a night out at a chain restaurant for only 2 people. If I got the ribs, that was $12.99. If we both got ribs, that was about $26 without tax already without drinks or a dessert.

 

I have ALWAYS tipped the total AFTER taxes, NOT the subtotal. That is just the way I always thought it should be. I have seen receipts with a scale percentage suggestions with the subtotal for each percentage tip to give, which I think that is weird. I have also seen some other suggestions on receipts printed that stated the tip AFTER taxes. So, I am NOT sure what is the rule for that? I have just been tipping the total after taxes, NOT on just the subtotal.

 

Don't you have anything else to do during a meal outside of the home than to count your server's steps?

 

I doubt you have something new to talk about every second. I know I don't have something to talk about every moment. Secondly, I want to know if the server DESERVES the tip we give to them. It was my hard earned money, so I want to know WHY is it going where it's going or is it going anywhere if the service is really bad? I want to know what's going on with my orders. I have a right to know that.

[eisanbt]

There is a big difference between an incompetent idiot serving you and somebody just forgetting something. You certainly don't sould like somebody who has ever worked in public serivce for any length of time, and if you did then it wasn't hard enough. These people do have alot to do most of the time, and are going to bugger up now and again. Cut them some slack and relax. No syrup? just ask for more, let them know a mistake has been made but for christ sakes realize that it's only syrup and chances are this person is living off their tips (Pending on where you're at.)

 

A meal is to be enjoyed and if you start being overly critical of people then you're probably not going to enjoy yourself very much. How often do you see somebody flip out on the help then turn back to their meal and laugh their asses off about whatever it is that their talking about?

 

And lastly there is one insurmountable truth about the food service industry; The customer is NOT always right. There is a relationship here that goes both ways, yes you are a customer who is there to pay for food but that dosn't give you the right to abuse the people working there. When I worked at Subway, and accually when i worked as a waiter as well, one of the first things the managers told me was "You don't have to take shit form customers, tell them to get the hell out" This was something I never exercised (Eventhough the oppertunities were many). The thing is that any good manager will put their employee's well being over the non-sensicle demands of one customer who is putting maybe $10 into the store as opposed to a good employee who will profit the store infinatly more then the odd John Q Asshole.

Just because somebody is serving you dosn't make them your servent.

 

But on the flip side, there are those very rare occasions where you encounter somebody who simply should not be working with the public and you question how it was they go hired in the first place, but they usually aren't so it's seldom a problem.

 

I would agree that if they forget something they should apologize but nothing more then a 'sorry' is necessary. But that is true of any social interactions, Its just good mannors.

[Lords]

You certainly don't sould like somebody who has ever worked in public serivce for any length of time, and if you did then it wasn't hard enough.

 

I have at a donut shop from 1998-2002 off and on. I worked there off and on, because of college. It was hard, especially if you are the ONLY person working when there is lots of people want your attention all at once.

 

The customer is NOT always right.

 

I agree with you TOTALLY. I have had customer's tell me they ordered something a certain way, and they TRULY didn't. I have had customers tell me they didn't have the rest of the money, when they did, either in their car at the drive-thru or in their hands when they were ordering things to-go. They lied to me that they didn't have the money, when they did.

 

But that dosn't give you the right to abuse the people working there.

 

I DON'T abuse people. I just simply take it out of their tip if the service is bad. Heck, I've even said "Thank you" to servers that have forgotten my condiments and they didn't even say they were sorry for forgetting them. I am being nice to servers that AREN'T nice to me. I think that SHOULD say something about that I am a nice person. The only things I have done was if there were so many mistakes that, I just got fed up, I may have been pissy to them by saying "My food is all wrong." It gets old when you have 4 or 5 mistakes not to get irritated by then. I don't think anyone can blame me by the time 4 or 5 mistakes have been made. My meal has been ruined already by then and I don't just magically get happy and forget about these things.

 

Chances are this person is living off their tips

 

WHY should ANYONE care if a server is living off their tips? I could CARE LESS about their financial situation. It's NONE of my business anyway. Secondly, if they feel they can't live off tips, they should go get a job that pays at least minimum wage. NO ONE is keeping them there and people choose where to work. People choose if to stay there or not at a job. If they are living off their tips, they should be DAMN sure they don't EVER forget ANYTHING EVER by REREADING the order (Hopefully they wrote down). Otherwise, what kind of tip should a server expect for forgetting something? It's NOT going to be 20%, that's for sure. If a server wants 20% or over, PUT THE EFFORT into getting the order CORRECT and don't make customers wait for clean up work, that's just not right. My order has been taken, it should be in the computer as soon as the server goes to the computer.

 

No syrup? just ask for more, let them know a mistake has been made but for christ sakes realize that it's only syrup.

 

Meanwhile, my food is getting cold WAITING for my syrup. That's a pretty selfish statement to act like it's ONLY syrup. I am PAYING for the server to get it right, I feel they should make the effort to make it right the FIRST time around, instead of depending on the customer to REMIND them. That's putting the effort on the customer, instead of who's SUPPOSE to be doing their job, which is the SERVER. The customer should ONLY have to say their order once or twice when initially ordering. The customer shouldn't be bothered with a server INTERRUPTING the customers to ask "Did you say lettuce and tomatoes?" or something like that. The server should be RESPONSIBLE to remember EVERYTHING a customer has ordered. If they don't, at least be nice enough to apologize. I don't feel that the customer should have to REMIND the server. It's the SERVER'S job to REMEMBER EVERYTHING. That is WHY you are giving the tip, to get the order CORRECT, as well as the server bringing the food and drink to the table.

[Vortex]

Dang i hate it when im gone for a day...

 

Lordy lordy lordy...

 

Let me give you some background info on the restaurants you enjoy. First off Appblebees and Chillis are run very similiar. Their food quality technically isnt as high as i would like it to be.

 

First they use a microwave and precook just about everything. Sure its great for speed but not exactly the best on food quality. Dont get me wrong i love the apples fiesta lime chicken, and chillis queso dip thing....but i really only expect something greater than i would find at denny's or perkins.

 

 

Now Denny's and Perkins they have servers with 10+ tables on the norm (busy or not). Unfortunately that doesnt give them the luxury to give the best service no matter what they do (less you are almost the only table...even then it doesnt happen). I have never had good service in either restaurant. But im a server and look around and see whats happening...i still tip my usually 20% (since my bill never seems to rise over 15 dollars there i can afford the 2-3 bux). Unless the server is just a complete dolt (which happens there often) then 15 will do. It isnt that much anyhow.

 

Appblebee's and Chillis is run with smaller sections...till it gets slow. Then they have the same ordeal (a server with 10+ potential tables). With the quality you should be used to it can be easy to get dissapointed.

 

Now i ask you...is that the servers fault? or Managers fault?

 

I have had HORRENDOUS service at an appblebees once and saw the server at the bar practically crying because she had so many tables and could hardly get to the basics of her job. I felt very bad. (she was quite composed when she got back to the tables) I asked her to send over the manager, who i watched enjoy himself watching a game on the bar television and not bothering to help her at all. When she did i bitched him out for making a very poor phasing decision as the place was starting to fill up. It was only 8:00 I got a gift card out of the deal and left the poor girl a 40% tip.

 

 

 

 

 

(phasing ....cutting the floor or going to less or down to one server/s because it is slow)

 

 

BTW BigMommy......you said earlier that lords pointed you to this site...i would enjoy reading that thread on why you were sent here a great deal!

[persephone]

damn, if you couldn't hack it at delgado, good luck at life.

 

glad i'm at loyola new orleans and have set some high goals from myself....goals that don't include whining on the internet all day about servers.

[Vortex]

damn, if you couldn't hack it at delgado, good luck at life.

 

glad i'm at loyola new orleans and have set some high goals from myself....goals that don't include whining on the internet all day about servers.

 

 

Whats even better is she was responding to my post then decided not too...

 

 

 

 

Hmmmm serving at a donut shop....How hard could that actually be? Carry a pot of coffe in one hand and a donut in the other. Condiments are already at the table (but i couldnt imagine what those would be.....cuz donuts dont need any)...and a manager saying "your the best" when all you gave out was Bear claws, glazed, and filled.....doesnt seem like that much work or that hard.

 

i could run rings around that.....im not boasting...its just true

 

Give me some real serving experience...and ill cut you some slack......but when i orderd sprinkles you had best give me SPRINKLES DAMN IT!

[Lords]

Vortex

Condiments are already at the table (but i couldnt imagine what those would be.....cuz donuts dont need any)...and a manager saying "your the best" when all you gave out was Bear claws, glazed, and filled.....doesnt seem like that much work or that hard.

 

First off, it was the OWNER of the company who said I was the best. Second of all, there were PLENTY of condiments that went along with the biscuits w/meat and cheese such as jelly and butter. Also, we served hamburgers, chicken sandwiches, country fried steak sandwiches, and pork-chop on a bun sandwiches etc. These needed things that WEREN'T kept out on the table, like ketchup, mayonnaise, and mustard. The ONLY things they had on the counters, booths, and tables were the sugar shakers, salt and pepper shakers, and sweet-n-low packets. They wanted us to keep the equal packets in different area.

 

I also had to FILL the donuts in the back that had filling, like jelly donuts. Counter help had to help keep the show case filled with donuts to sell. So, this was something else that we had to do that was in the kitchen.

 

Give me some real serving experience.

 

I did SERVE customers, whether it was to-go, drive-thru, or eating inside.

[ToriAllen]

Wow. This thread is a good example of the reasons I could never work in any kind of customer service job. Someone would end up with tea on their head. When I worked for the Photo lab, I got a lot of complaints about my 'the customer is not always right attitude', but I have a lot of customers who did not want anyone else to do their film. I did my job and I did it very well, but I have a low tolerance for demanding or moody customers. The upper management didn

[persephone]

i still can't believe you sucked at delgado...

[Vortex]

Vortex

 

 

First off, it was the OWNER of the company who said I was the best. Second of all, there were PLENTY of condiments that went along with the biscuits w/meat and cheese such as jelly and butter. Also, we served hamburgers, chicken sandwiches, country fried steak sandwiches, and pork-chop on a bun sandwiches etc. These needed things that WEREN'T kept out on the table, like ketchup, mayonnaise, and mustard. The ONLY things they had on the counters, booths, and tables were the sugar shakers, salt and pepper shakers, and sweet-n-low packets. They wanted us to keep the equal packets in different area.

 

I also had to FILL the donuts in the back that had filling, like jelly donuts. Counter help had to help keep the show case filled with donuts to sell. So, this was something else that we had to do that was in the kitchen.

 

 

 

I did SERVE customers, whether it was to-go, drive-thru, or eating inside.

 

 

AT A DONUT SHOP! A place where the condiments are all at the table im sure. ond OOH the owner said you were the best. Those type of places usually dont get the best servers because they cant hack it at a real restaurant......even places like dennys gets better servers.

 

 

i have had owners/general/reginal managers tell me the same thing....at real restaurants....

[Lords]

Vortex

 

A place where the condiments are all at the table im sure.

 

I promise, the condiments WEREN'T on the table. Some were in the refrigerator in the front. We did have to restock them from the back. For instance, we had to fill the bottles of ketchup, mayonnaise, and mustard. We also had to get jellies and butters from the back refrigerator to restock those when the front refrigerator was out.

 

"Even places like dennys gets better servers."

 

No, because I at least APOLOGIZED to the customers I served when I made mistakes and even when there was a mistake that wasn't my fault, I apologized.

 

persephone

 

I still can't believe you sucked at delgado...

 

 

For one thing, I went to Delgado Charity School of Nursing, it wasn't just the REGULAR Delgado. Secondly, Delgado Charity School of Nursing's standards were HIGHER than LSU Medical Center's were. I only went there, because Delgado Charity School of Nursing made a deal with LSU Medical Center, that they'd AUTOMATICALLY accept the students that withdrew, because since the last year of accepting new students was fall 1998, this was fall of 1999 I went there. I had to sit out from March 1999-Aug 1999, until school started again. There were NO teachers teaching the Assoc. Degree program for RN'S in 1999 at LSU Medical Center as far as if a student withdrew, there were no teachers that would teach the same course over again there. If I would have tried to get into Delgado Charity School of Nursing on my OWN, I would have had to make a 100 on the pre-nursing test which was called the PAX test, which was a STANDARDIZED test. I have NEVER done well on ANY standarized tests, ever. I made a 16 on the ACT and by a few points passed the history and math parts of the LEAP test. So, that should show how badly I have done on standarized tests. I didn't score 100, it was below that for sure. I don't remember what I scored, it was so long ago. I think I may have scored in the 80's somewhere. At LSU Medical Center, they accepted students whether or not the score was a certain score. So LSU Medical Center's standards were LOWER to be accepted. Which it's amazing, because it is a regular university, not a Community college. So, don't think that Delgado Charity School of Nursing wasn't hard, because even other students that were my class mates there had red marks all over their care plans that they had to do for clinical just like I did. Sure they may have learned it and passed, which I didn't, but they were struggling too. The tests at LSU Medical Center I made B's and C's. At Delgado Charity School of Nursing, I made "F's" on EVERY test in the lecture part of the course. I also didn't do well in the clinical part of the course also. I had to take care of patients each week and make a "care plan" for each individual patient. Don't think that this was just like taking College Algebra or English, because it wasn't. It was hard. Delgado made the tests not like the lectures that they taught. I even had a WORD-FOR-WORD answer that I PROVED I was correct from a book even and the lecture teacher said it wasn't the answer that was MOST correct. I did study for days and hours, but still got "F's" at Delgado, where at LSU medical center I got B's and C's when I studied for days and hours. So, Community Colleges aren't necessarily easier than regular universities. If you tried it, maybe you'd understand what I went through.

[persephone]

then why stay at delgado? or even LSU? why not try tulane medical school? their program is MUCH better than the other two. but hey, it's way too hard for you to get into. i know many people who have gone to delgado and it's pretty much a joke. maybe you just don't listen well, which is why you made and F on every test for the lecture portions. loyola is a hell of a lot harder than delgado. ser your aspirations higher and then you don't have to spend all your time bitching on the internet or eating at shitty restaurants. maybe you'd get a better job so you can afford other more "expensive" places,

[Vortex]

OOOOH you apologized....that is what you shoudl do if you screw up...and then FIX IT IMMEDIATELY!.....and usually still get a good tip

 

 

if something goes even SLIGHTLY wrong you seem to cut your tip into insulting like the entire experience was a disaster.......

 

there is a saying in the buisness (and since you never really technically were in it) it goes like this

 

"there is a special place in hell for service industry people to tip cheap"

 

and darlin...your getting the suite!

[lordshater]

before you guys get too mad at lords please remember the foloowing things:

 

she went through katrina and was evacuated said she applied for a serving job...but never reported back on that. could it be the interviewer didnt like the one step at a time approach.

 

ok more important shes been looking to troll every tipping site possible she started off on tipping.org when people started uh hating her she moved to bitterwaitress.com where the site isnt moderated and they really hated her in explicit terms..so she moved on to tipthepizzaguy.com sooo everyone hates her so she trolls on in hopes of findiong a server somewhere who serves just like she did in the donut shop.....

 

really just ignore it she'll go away if you do. if you dont believe me check out the sites listed above where she pretty much posted the samne shit until people got tired of her.