B
Barkimmy
Guest
Re: repeated crashes and failure to update ... is this Win32/Rusto
When I replied to the post I realized that the original poster had made
his/her question in 2 or more parts. As his/her W32/Rustock question had been
answered, and I had not run across that as of yet, I didn't see any reason
for me to answer that part. But I did notice that his/her question about not
being able to install some updates had not been answered yet. I had run
across that one, on several computers, each with different updates being
obstinate and each coming up with a different error code. I was able to
manually download and install the troublesome updates and solved that problem
on each computer that I found it on.
--
When you have 15 grandchildren you don''t let a persnickity obnoxious
computer get you down. There are times I wish I could just reboot the kids,
though.
"PA Bear [MS MVP]" wrote:
<span style="color:blue">
> A few points to add to my colleague Malke's comments:
>
> The person who started this thread (Original Poster or OP) and who was
> having the problem (possibly due to a Win32/Rustock.gen!C infection; cf.
> http://groups.google.com/group/microsoft.p...5a61b8d82f36160)
> hasn't been heard from since mid-August 2007, so there's little chance he'll
> see your reply offering assistance.
>
> It's highly unlikely that the OP would not have been able to successfully
> install anything downloaded from the Windows Update Catalog (KB323166). And
> in any event, he needed to get Windows fixed, not just install a few
> updates.
>
> A machine infected by a W32/Rustock-variant would most likely have other
> infections (e.g., Zlob; SDBot; Vundo), all of which affect Windows, not just
> updating. Expert assistance would be required and many steps would need to
> be taken in order to get the machine clean so that updating can take place;
> e.g., http://forums.spywareinfo.com/lofiversion/...php/t97116.html
> --
> ~PA Bear
>
>
> Barkimmy wrote:<span style="color:green">
> > I know. But this is still an ongoing problem. If I ran across this thread
> > looking for my problem who's to say someone else couldn't as well. Would
> > this one be pulled out of the data base and never get found by query,
> > (search). Perhaps you were trying to make a different point and I
> > misunderstood you. After all, you found your way here after all this
> > time,too. I apologize if I did something inappropriate on this site. I
> > just
> > figured a thread still readable, and not fully answered, was a thread
> > still
> > open. Let me know if I was wrong. I am still new to this site.
> ><span style="color:darkred">
> >> [This thread is from Aug-07]
> >>
> >> Barkimmy wrote:
> >>> I believe I can help you with the failed Windows update. Apparently
> >>> this
> >>> has really become a common problem that I am sure they are working on.
> >>> The
> >>> fix is fairly easy and has been successful for me on several computers
> >>> with
> >>> the same problem, always different downloads continue to fail and the
> >>> error
> >>> codes differ. But, the problem is the same. Sometimes a Windows Update
> >>> (or
> >>> several) fail to install.
> >>>
> >>> First, go to the Windows Update site. On the left is an option to view
> >>> your
> >>> update history. There you will find any and all updates that have
> >>> failed.
> >>> Write down the KB number of the update. If you click the red button with
> >>> the
> >>> x near the word fail, you will get the error code. You may want to write
> >>> this down just in case it could lead you to a future problem.
> >>>
> >>> Then take your KB numbers to:
> >>>
> >>> http://support.microsoft.com/?kbid=323166
> >>>
> >>> Just follow the step by step directions. It is not as hard as it sounds
> >>> and
> >>> it worked great for me several times.
> >>>
> >>> I hope this helps.
> >>>
> >>>>>>> Possibly related to this I have had major problems with updates
> >>>>>>> downloading but not installing. For a week or so I kept getting the
> >>>>>>> message that Update installer 3.1 (I think ... from memory) could
> >>>>>>> not
> >>>>>>> be installed. I Googled re this and found a workaround via regedit
> >>>>>>> and
> >>>>>>> did install the update installer, after which a number of other
> >>>>>>> updates
> >>>>>>> could be installed, but now no longer. It keeps hanging when trying
> >>>>>>> to
> >>>>>>> install IE7 (I currently have IE6), and I need to ctrl/alt/delete
> >>>>>>> out
> >>>>>>> of it. Even when I try a custom install without IE7 it still
> >>>>>>> doesn't
> >>>>>>> complete installation, and is currently frozen - I am posting this
> >>>>>>> on
> >>>>>>> another computer provided by work.
> >>>>>>> I am normally a patient man, but am sorely tempted to throw a brick
> >>>>>>> at
> >>>>>>> the computer. Some unkind colleagues have suggested I install
> >>>>>>> Linux,
> >>>>>>> but I feel I am only moderately computer literate and not really
> >>>>>>> sufficient of a nerd to do this.
> >>>>>>> Any relatively simple solutions? Or would the simplest and easiest
> >>>>>>> solution be to reinstall Windows and start again? - I have backed up
> >>>>>>> all essential files so this wouldn't be a total disaster.
> >>>>>>> HELP!
> >>>>>> --
> >>>>>> ====================================
> >>>>>> TaurArian [MS-MVP] 2005-2008 - Australia
> >>>>>> ====================================
> >>>>>> How to make a good post: http://www.dts-l.org/goodpost.htm
> >>>>>> Defending your machine: http://defendingyourmachine2.blogspot.com/
> >>>>>> http://taurarian.mvps.org/index.htm
> >>>>>>
> >>>>>> Emails will not be acknowledged - please post to the newsgroup so all
> >>>>>> may benefit. </span></span>
>
> </span>
When I replied to the post I realized that the original poster had made
his/her question in 2 or more parts. As his/her W32/Rustock question had been
answered, and I had not run across that as of yet, I didn't see any reason
for me to answer that part. But I did notice that his/her question about not
being able to install some updates had not been answered yet. I had run
across that one, on several computers, each with different updates being
obstinate and each coming up with a different error code. I was able to
manually download and install the troublesome updates and solved that problem
on each computer that I found it on.
--
When you have 15 grandchildren you don''t let a persnickity obnoxious
computer get you down. There are times I wish I could just reboot the kids,
though.
"PA Bear [MS MVP]" wrote:
<span style="color:blue">
> A few points to add to my colleague Malke's comments:
>
> The person who started this thread (Original Poster or OP) and who was
> having the problem (possibly due to a Win32/Rustock.gen!C infection; cf.
> http://groups.google.com/group/microsoft.p...5a61b8d82f36160)
> hasn't been heard from since mid-August 2007, so there's little chance he'll
> see your reply offering assistance.
>
> It's highly unlikely that the OP would not have been able to successfully
> install anything downloaded from the Windows Update Catalog (KB323166). And
> in any event, he needed to get Windows fixed, not just install a few
> updates.
>
> A machine infected by a W32/Rustock-variant would most likely have other
> infections (e.g., Zlob; SDBot; Vundo), all of which affect Windows, not just
> updating. Expert assistance would be required and many steps would need to
> be taken in order to get the machine clean so that updating can take place;
> e.g., http://forums.spywareinfo.com/lofiversion/...php/t97116.html
> --
> ~PA Bear
>
>
> Barkimmy wrote:<span style="color:green">
> > I know. But this is still an ongoing problem. If I ran across this thread
> > looking for my problem who's to say someone else couldn't as well. Would
> > this one be pulled out of the data base and never get found by query,
> > (search). Perhaps you were trying to make a different point and I
> > misunderstood you. After all, you found your way here after all this
> > time,too. I apologize if I did something inappropriate on this site. I
> > just
> > figured a thread still readable, and not fully answered, was a thread
> > still
> > open. Let me know if I was wrong. I am still new to this site.
> ><span style="color:darkred">
> >> [This thread is from Aug-07]
> >>
> >> Barkimmy wrote:
> >>> I believe I can help you with the failed Windows update. Apparently
> >>> this
> >>> has really become a common problem that I am sure they are working on.
> >>> The
> >>> fix is fairly easy and has been successful for me on several computers
> >>> with
> >>> the same problem, always different downloads continue to fail and the
> >>> error
> >>> codes differ. But, the problem is the same. Sometimes a Windows Update
> >>> (or
> >>> several) fail to install.
> >>>
> >>> First, go to the Windows Update site. On the left is an option to view
> >>> your
> >>> update history. There you will find any and all updates that have
> >>> failed.
> >>> Write down the KB number of the update. If you click the red button with
> >>> the
> >>> x near the word fail, you will get the error code. You may want to write
> >>> this down just in case it could lead you to a future problem.
> >>>
> >>> Then take your KB numbers to:
> >>>
> >>> http://support.microsoft.com/?kbid=323166
> >>>
> >>> Just follow the step by step directions. It is not as hard as it sounds
> >>> and
> >>> it worked great for me several times.
> >>>
> >>> I hope this helps.
> >>>
> >>>>>>> Possibly related to this I have had major problems with updates
> >>>>>>> downloading but not installing. For a week or so I kept getting the
> >>>>>>> message that Update installer 3.1 (I think ... from memory) could
> >>>>>>> not
> >>>>>>> be installed. I Googled re this and found a workaround via regedit
> >>>>>>> and
> >>>>>>> did install the update installer, after which a number of other
> >>>>>>> updates
> >>>>>>> could be installed, but now no longer. It keeps hanging when trying
> >>>>>>> to
> >>>>>>> install IE7 (I currently have IE6), and I need to ctrl/alt/delete
> >>>>>>> out
> >>>>>>> of it. Even when I try a custom install without IE7 it still
> >>>>>>> doesn't
> >>>>>>> complete installation, and is currently frozen - I am posting this
> >>>>>>> on
> >>>>>>> another computer provided by work.
> >>>>>>> I am normally a patient man, but am sorely tempted to throw a brick
> >>>>>>> at
> >>>>>>> the computer. Some unkind colleagues have suggested I install
> >>>>>>> Linux,
> >>>>>>> but I feel I am only moderately computer literate and not really
> >>>>>>> sufficient of a nerd to do this.
> >>>>>>> Any relatively simple solutions? Or would the simplest and easiest
> >>>>>>> solution be to reinstall Windows and start again? - I have backed up
> >>>>>>> all essential files so this wouldn't be a total disaster.
> >>>>>>> HELP!
> >>>>>> --
> >>>>>> ====================================
> >>>>>> TaurArian [MS-MVP] 2005-2008 - Australia
> >>>>>> ====================================
> >>>>>> How to make a good post: http://www.dts-l.org/goodpost.htm
> >>>>>> Defending your machine: http://defendingyourmachine2.blogspot.com/
> >>>>>> http://taurarian.mvps.org/index.htm
> >>>>>>
> >>>>>> Emails will not be acknowledged - please post to the newsgroup so all
> >>>>>> may benefit. </span></span>
>
> </span>