Vortex
Well-Known Member
- Joined
- Apr 28, 2005
I work in a middle to upper class restaurant, and I see people (pillars of society mind you) acting like total and complete apes....SO here is a guide for you (and possibly to be debated...) And i had a crappy night tonight so i thought id share.....and i have many many stories as i have been in this business for 9 years
Treating anyone in a restaurant as below you is wrong. Most of them are going to school to be your boss. Becarefull of how you act
Expecting to be before anyone else as you are waiting for a table is absured..because you will be upset (and frankly bitch) when someone who came in after you gets one before you...right?
Tipping between 11-14 percent is an insult. Period
Tipping 10 percent and under is downright cruel.
Acting like a snotty bitch/******* is a sure fire way to get your meal late, and get the worst of everything. Especially since the server automatically thinks you arent going to tip based on your demeanor.
Being nice and understanding your server wants to give you great service and do everything they can for you is a sure fire way to get everything done perfect the first time! (Most servers will even get you free stuff for being nice or give you tips or honest opinions on the menu) And if something isnt perfect the server will do everything in their power (including consulting management to get soemthing for you or even get your stuff for fee because you are nice and understanding)
Saying "im a big tipper" right when you sit down usually means you arent...
Sitting in your talbe for more than an hour and a half and undertipping is the biggest insult you can possibly do. Servers look at each table as their Buisiness property. And sitting there longer than that is wong. Unless you are willing to compesate for it. We dont sit at your job and waste your time and resources on chatting about your new baby now do we?
Something comes to your table and it isnt quite what you ordered, expected, or has something you said you didnt want on it? 90% of the time its a 1-2 minute fix...we WANT to fix it for you. keep that in mind. Remember we live on your tips. We will do ANYTHING |we can to fix it or even get it for your for free. Acting like a total ass gets us to not want to help you or even so much as go to your table any longer. It also isnt always the servers fault it was wrong..sometimes the cooks forgot...not your server...and undertipping because of this hurts...
If you can afford a 20 dollar filet...you can afford a 15-20% tip...Remember your server has to tip out 1-3 people based on their sales (in my case..1% to the food runner, 1.5% to the bartender...and 2% to the busser...your not just ruining your servers day..but 2-3 others)
asking for something with, say, no onions, no this, no that is totaly fine...we want to make you happy. But reading the menu, making your decion and getting your food and seeing something you didnt read and throwing a fit about is totaly uncooth....shame on you! (we will still fix it...but leave the fit out....you didnt read it on the menu)
Didnt get your refill fast enough on your 7th coke? Look to see other tables your server is waiting on. Some restaurants make the server wait on 10-20 tables at a time....That is hard work (fortunately i never have more than 5). Its not their fault..it is what the manager is making them do......Hence why Perkins(and their kin) are used to small tips. On that same note when you make 100 demands on (in need this, i need that, wheres this) every time the server walks by you are making another table wait for things they asked for...
( my post was too long....oops...so ill have to make 2)....but here we go...continued to next post!
If a server is "weeded" (meaning has too many tables or just got 5 tables sat at the same time and is having trouble keeping up) they are working their ass off try to catch up and UNDERSTAND that they arent getting to you right away. If they are being a total lazy ass and would rather chat with co-workers...then yes...undertip them...they dont deserve it!
Treating anyone in a restaurant as below you is wrong. Most of them are going to school to be your boss. Becarefull of how you act
Expecting to be before anyone else as you are waiting for a table is absured..because you will be upset (and frankly bitch) when someone who came in after you gets one before you...right?
Tipping between 11-14 percent is an insult. Period
Tipping 10 percent and under is downright cruel.
Acting like a snotty bitch/******* is a sure fire way to get your meal late, and get the worst of everything. Especially since the server automatically thinks you arent going to tip based on your demeanor.
Being nice and understanding your server wants to give you great service and do everything they can for you is a sure fire way to get everything done perfect the first time! (Most servers will even get you free stuff for being nice or give you tips or honest opinions on the menu) And if something isnt perfect the server will do everything in their power (including consulting management to get soemthing for you or even get your stuff for fee because you are nice and understanding)
Saying "im a big tipper" right when you sit down usually means you arent...
Sitting in your talbe for more than an hour and a half and undertipping is the biggest insult you can possibly do. Servers look at each table as their Buisiness property. And sitting there longer than that is wong. Unless you are willing to compesate for it. We dont sit at your job and waste your time and resources on chatting about your new baby now do we?
Something comes to your table and it isnt quite what you ordered, expected, or has something you said you didnt want on it? 90% of the time its a 1-2 minute fix...we WANT to fix it for you. keep that in mind. Remember we live on your tips. We will do ANYTHING |we can to fix it or even get it for your for free. Acting like a total ass gets us to not want to help you or even so much as go to your table any longer. It also isnt always the servers fault it was wrong..sometimes the cooks forgot...not your server...and undertipping because of this hurts...
If you can afford a 20 dollar filet...you can afford a 15-20% tip...Remember your server has to tip out 1-3 people based on their sales (in my case..1% to the food runner, 1.5% to the bartender...and 2% to the busser...your not just ruining your servers day..but 2-3 others)
asking for something with, say, no onions, no this, no that is totaly fine...we want to make you happy. But reading the menu, making your decion and getting your food and seeing something you didnt read and throwing a fit about is totaly uncooth....shame on you! (we will still fix it...but leave the fit out....you didnt read it on the menu)
Didnt get your refill fast enough on your 7th coke? Look to see other tables your server is waiting on. Some restaurants make the server wait on 10-20 tables at a time....That is hard work (fortunately i never have more than 5). Its not their fault..it is what the manager is making them do......Hence why Perkins(and their kin) are used to small tips. On that same note when you make 100 demands on (in need this, i need that, wheres this) every time the server walks by you are making another table wait for things they asked for...
( my post was too long....oops...so ill have to make 2)....but here we go...continued to next post!
If a server is "weeded" (meaning has too many tables or just got 5 tables sat at the same time and is having trouble keeping up) they are working their ass off try to catch up and UNDERSTAND that they arent getting to you right away. If they are being a total lazy ass and would rather chat with co-workers...then yes...undertip them...they dont deserve it!